Terms & Conditions

It is very important that you read these terms and conditions before using this site. It will help to make our role clear to you. By using the site you agree to the terms and conditions set out below and in our Privacy Policy.

Who are we?
Springtide Capital Limited of 31 Lowndes Street, Knightsbridge, London, SW1X 9HX (Registered office at 8-10 South Street, Epsom, Surrey KT18 7PF Registered in England and Wales No 2197281.

We usually have a range of bespoke, market beating products, that we have specially arranged with a number of lenders. We are not a lender and do not act on behalf of any lender in providing mortgage information. The lender’s terms will apply to any application you make through us.

What do we cost?
There may be a fee for mortgage advice. Brokers fees of up to 1.25% may be charged, although we are happy to discuss payments options. The precise amount will depend upon your circumstances and loan amount. Springtide Capital Limited is authorised and regulated by the Financial Conduct Authority (FCA). The FCA does not regulate most buy to let or commercial mortgages or taxation advice.

Our role
We are able to act as mortgage advisers.

If we are providing advice or any information, we aim to ensure that the data provided is accurate and current and we update the site on a regular basis. However, most of the information is provided by third parties, principally lenders, and while we continue to make reasonable efforts to verify it, we cannot guarantee either the accuracy or the timeliness of such information and give no warranty of any kind, express or implied.

As a result we make no representation or warranty about the accuracy, completeness or suitability for any purpose of the information and related graphics published on this site. This site may contain technical and factual inaccuracies, misrepresentations, omissions or typographical errors. Any liability we may have for such content however arising is expressly excluded to the fullest extent permitted by law.

Your role
You agree to use this site in accordance with the laws and regulations existing in the UK and acknowledge that this site is designed for use by persons in the United Kingdom only. Accordingly you agree that the information does not constitute a solicitation to you if you are outside the United Kingdom.

Copyright and trade marks
The copyright in this website belongs to Springtide Capital Limited. You may not make a permanent copy of or reproduce this website in any form. You may not reproduce or incorporate this website into any other website. You may only print, display or download temporary copies of the content to your computer for your own personal non-commercial use. You may not link to this site or frame it without the express consent of Springtide Capital Limited.

This website may contain links to third party websites over which Springtide Capital Limited has no control. Springtide Capital Limited assumes no responsibility for the content of third party websites or for any losses which may arise out of the use of a third party website. The presence of a link to a third party does not necessarily mean that Springtide Capital Limited endorses that site or has any association with the proprietor of that website.

Whilst reasonable care is taken to ensure that the information contained on this website is accurate, we cannot guarantee its accuracy and we reserve the right to change the information on this website (including these terms and conditions) at any time without notice. You must check these Terms and Conditions for changes each time you intend to use this website.

Springtide Capital Limited provides this website on an “as is” basis and makes no representations or warranties of any kind with respect to this website or the content contained on it (including any text, graphics, advertisements, links or other item) and disclaims all such representations and warranties.

In addition, neither we nor any other contributor to this website make any representation or gives any warranty, condition, undertaking or term either express or implied as to the condition, quality, performance, accuracy, suitability, fitness for purpose, completeness, or freedom from viruses of the content contained on this website or that such content will be accurate, up to date, uninterrupted or error free.

Nothing on this website shall be regarded or taken as financial advice. The information contained on this website is not an invitation to invest in shares of Springtide Capital Limited plc and may not be relied upon in connection with any investment decision.


Save in respect of liability for death or personal injury arising out of negligence or for fraudulent misrepresentation, we and all contributors to the website hereby disclaim to the fullest extent permitted by law all liability for any loss or damage including any consequential or indirect loss or damage incurred by you, whether arising in tort, contract or otherwise, and arising out of or in relation to or in connection with your access to or use of or inability to use this website.

Interruptions and omissions
Whilst we take every care to ensure that the standard of this website remains high to maintain the continuity of it, the Internet is not always a stable medium, and errors, omissions, interruptions of services and delays may occur at any time. As a result, we do not accept any ongoing obligation or responsibility to operate this website (or any particular part of it).

We reserve the right to deny users access to the Site or any part of the Site without notice and to decline to provide the service to any user that is in breach of these terms and conditions of use.

Force majeure
We shall not be liable to you for any breach of these terms and conditions of use or any failure to provide or delay in providing our services through the Site resulting from any event or circumstance beyond our reasonable control including, without limitation, strikes, lock outs and other industrial disputes, breakdown of systems or network access, fire, explosion or accident.

Applicable law and jurisdiction
These terms, disclaimers and exclusions shall be governed and construed in accordance with English Law and any disputes arising in relation to these disclaimers and exclusions, or your use of the Springtide Capital Limited site, shall fall within the exclusive jurisdiction of the English courts.

If any part of our Terms and Conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.

Important information on Springtide Capital Limited
We are required to verify the identity of individuals who apply for a mortgage in accordance with the Proceeds of Crime Act 2002 and the Money Laundering Regulations and no completion on a mortgage will take place until such verification has been obtained.

We cannot be held responsible if you are refused a mortgage by a particular lender or only granted one subject to conditions that you find unacceptable. As part of the mortgage application process, information provided by you may be passed to credit reference agencies.

Springtide Capital Limited aims to provide you with the best service possible. If a problem arises, we have an internal procedure to investigate and resolve complaints quickly and fairly. In such circumstances, please write to: Henry Knight, Managing Director, 31 Lowndes Street, Knightsbridge, London, SW1X 9HX.

If your complaint involves a regulated mortgage, an investment product or general insurance, unresolved complaints can be referred to the Financial Services Ombudsman service. Full details will be provided should you make a complaint.